

We know that many businesses are facing unexpected challenges at the moment, including keeping in touch with customers, so we wanted to share a few things that you can do to get ahead of these challenges and stay connected.
Quickly create eye-catching posts to share important updates with your customers
Stay connected to your customers even if you can’t be there in person. Answer customer’s questions that your business receives from Messenger and Instagram directly from your Facebook Page Inbox. Consider setting up automated responses to frequently asked questions such as business hours and how to place orders.
Hi! We’re ready to take your order! Call us or message us here.
Hi, thanks for your message. Our retail shop is closed but we are still taking orders online! Send us a message or visit our website.
Thank you for your message. We’ve made a move to online appointments while our office is closed. Please email us or leave a message to make a virtual appointment.
We’re not currently taking new orders, but if you have questions on an existing order feel free to send us a message here.
If you have to postpone or cancel an in-person event, try hosting a live on Facebook or Instagram instead. Live is a great way to broadcast real-time video on Facebook with just your camera on a desktop or mobile device. Think of it as a chance to take your customers behind the scenes.